We offer a range of services built around our proprietary MAGIC®
training approach. Our programs and coaching have helped thousands of associates at service organizations increase their ability to Make A Great Impression on the Customer™ every time.
MAGIC System Overview
When you work with Communico, we listen to you
to design a training initiative that meets your business and learning objectives. The four elements of the MAGIC System provide a powerful guide to help you solve your most pressing customer service challenges. You can choose those elements that directly lead to the measurable results you seek.
to read more about the MAGIC System.
Certification Builds Internal Capability
If you have facilitators in your organization, certification is a cost-effective option. Certification programs are available for many of our courses.
Please note that we take certification seriously – participants need to demonstrate a strong understanding of content as well as the ability to facilitate effectively. Our three-step process ensures the quality and impact you expect.
Proven Programs Help Improve Your Customer and Employee Engagement